Your details, handled with care.
This notice explains how SteamClean Co. NZ handles the personal information you choose to provide through this website when you ask a question or request mobile car care in Napier, Hastings or Havelock North.
Information you provide
What we collect through this website
The information collected depends on what you choose to submit through the booking or contact experience.
Contact details
Your name, email address and phone number when you send an enquiry or request a booking.
Booking details
Your requested service, vehicle details, preferred date and time, service address, suburb or postcode, and any notes you choose to add.
Messages and service records
The content of your enquiry and the correspondence needed to respond, confirm details, or manage your requested service.
Clear purpose
How your details are used
We use the information you submit to understand your request and provide the service or response you asked for.
- Respond to questions and service enquiries.
- Review, schedule and confirm booking requests.
- Deliver the requested mobile car-care service at the location you provide.
- Contact you about availability, booking details, changes or follow-up questions.
- Keep practical records needed to manage enquiries, bookings and related service administration.
Form delivery and third parties
Booking and contact details submitted on this website are sent through FormSubmit, a third-party form delivery service, to our internal booking and enquiries inbox. FormSubmit and the email provider process that information while delivering and storing the submission. Our public contact email is gillmaintenance1@gmail.com.
FormSubmit maintains its own privacy terms. You can review them before using a website form.
Important
Do not submit payment details
The booking and contact forms are not payment forms. Do not enter payment card numbers, bank account details, online banking information or passwords in any form field or message. These details are not needed to request a booking.
If you accidentally include sensitive payment information, contact us promptly using the details below.
Analytics and advertising
This website is prepared to use optional Google measurement to understand page visits, completed enquiries and which advertising helps customers find us. The Google tag is loaded only when it has been configured and you choose “Allow measurement”. Our measurement events are designed not to include form names, email addresses, phone numbers, service addresses, registration numbers or message content. You can use the website and request a booking without allowing optional measurement. After a Google tag is configured, you can reopen this choice at any time using “Privacy choices” in the website footer.
How Google uses business data (opens in a new tab)How long details are kept
Information is kept only as long as reasonably needed to respond, manage the requested booking or service, maintain necessary business records, and resolve any related issue.
Your choices and requests
You can ask what personal information we hold about you, request a correction or deletion where appropriate, update booking details, or raise a privacy concern. We may need enough information to identify the relevant enquiry or booking.
Updates to this notice
If the way this website handles personal information changes, this notice will be revised and the updated date shown at the top of the page will change.
Privacy contact
Questions about your information?
Contact SteamClean Co. NZ and tell us which enquiry or booking your request relates to. Please do not send payment card or bank details with your request.